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Category: Disability

Time Off ADA Reasonable Accommodation

Is Time Off a Reasonable Accommodation?

The Americans with Disabilities Act (ADA) requires employees to provide reasonable accommodations to qualified employees with disabilities. These accommodations can take various forms, including structural modifications to the workplace and scheduling adjustments. The U.S. Equal Employment Opportunity Commission (EEOC) also considers time off from work to be a reasonable accommodation in many situations.

Time Off Under the ADA

Let’s start with a relatively unsurprising conclusion under disabilities discrimination laws. Employers cannot provide employees with disabilities less time off than other similarly situated employees. For example, an employer that allows employees to take vacation time for any purpose cannot exclude an employee with a disability from using vacation time to recuperate from a medical procedure.

Few employers would object to that principle. But many do not consider the possibility that an employee with a disability may be entitled to take more time off than company policies normally allow.

Leave as a Reasonable Accommodation

The EEOC’s ADA regulations define reasonable accommodation to mean modifications or adjustments:

  • to a job application process that enable a qualified applicant with a disability to be considered for the position the applicant desires;
  • to the work environment, or to the manner or circumstances under which the position held or desired is customarily performed, that enable an individual with a disability who is qualified to perform the essential functions of that position; or
  • that enable an employee with a disability to enjoy equal benefits and privileges of employment as are enjoyed by the employer’s other similarly situated employees without disabilities.

EEOC guidance states that: “The purpose of the ADA’s reasonable accommodation obligation is to require employers to change the way things are customarily done to enable employees with disabilities to work. Leave as a reasonable accommodation is consistent with this purpose when it enables an employee to return to work following the period of leave.”

As with other forms of accommodations, additional leave or time off must be reasonable and can be denied if it imposes an undue hardship. Often these issues raise questions of how much leave is reasonable?

The EEOC will not answer this question directly. There is no bright line amount of time off that an employee with a disability must receive under the ADA. Instead, the EEOC has historically taken the position that employers must evaluate each situation individually.

Factors that play into the analysis of reasonableness include

  • the reason(s) the employee needs leave;
  • whether the leave will be consecutive (all at once) or intermittent (periodic); and
  • when the need for leave will end.

Additional factors toward whether time off will impose an undue hardship include

  • size and skills of the remaining workforce;
  • ability to temporarily replace the employee; and
  • whether the time off is foreseeable or unpredictable.

Maximum Leave Policies

Trying to avoid the complicated analysis suggested above, some employers seek to enforce a maximum leave policy. Most commonly, these are for either 6 or 12 months. But some employers use longer or shorter periods.

Under these policies, employers would like to say that no matter the reason for the extended leave, any employee out longer than X months will be removed from the payroll, etc. The EEOC consistently rejects these policies. Sometimes courts allow them, however.

Still, even the risk of EEOC investigation makes it dangerous to try to apply a strict maximum leave policy. Accordingly, it is usually better to build some discretion into the policy. For example, while referencing a general maximum time period, the policy would advise employees that a brief extension of the leave may be available if medically necessary. You could then determine what a “brief extension” means on a case-by-case basis, providing the flexibility the EEOC seeks.

Don’t Let the FMLA Fool You

The federal Family and Medical Leave Act (FMLA) requires employers with 50+ employees to allow eligible employees to take up to 12 weeks off. Qualifying circumstances for FMLA leave include the employee’s own serious health condition.

Employees with serious health conditions often also qualify as employees with a disability under the ADA. Thus, they may be eligible for leave as a reasonable accommodation. And more than 12 weeks off might be reasonable under the circumstances.

Accordingly, employers should almost never automatically terminate an employee’s employment merely because they don’t return to work immediately after 12 weeks of FMLA leave. (In addition to the medical leave scenario, other forms of FMLA leave may also touch on other discrimination protections, such as sex/pregnancy discrimination. Plus, retaliation for taking FMLA leave is itself unlawful.)

Time Off as an Accommodation Can Be Unpaid

Allowing an employee time off as a reasonable accommodation does not mean employers must provide paid leave. As mentioned, if the employee is eligible to use vacation or other paid leave for a portion of the time off, then they should not be denied the opportunity to do so based on their disability. But, if they have exhausted any available paid time (or have none in the first place), then, like the FMLA, the ADA does not entitle anyone to receive paid leave.

Review Your Leave Policies

It is difficult to propose one-size-fits-all advice on this issue, but all employers should seek to avoid facially unlawful leave policies. At a minimum, this includes any wording that directly penalizes qualified employees with disabilities. But most employers should go further and build in flexibility to account for reasonable accommodations, as suggested above. This includes, by the way, so-called “no-fault” attendance policies. (But that will have to be a topic for another day!)

 

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Reasonable Accommodations of Disability in Employment

Reasonable Accommodations of Disability in Employment

Most employers know that employees with disabilities may be eligible for “reasonable accommodations”. Fewer know where these obligations come from or exactly what they mean.

Job applicants also have rights regarding reasonable accommodations. This includes accommodations to the hiring process as well as the position sought.

Applicable Laws

The Americans with Disabilities Act of 1990 (ADA) is a federal law that prohibits discrimination in employment (among other areas) against a qualified individual with a disability. (For more on what qualifies as a disability, read What Is a Disability Under the ADA?) The ADA covers employers with at least 15 employees in the United States.

An earlier law, the Rehabilitation Act of 1973 prohibits employers with government contracts (with contracts of more than $10,000) from discriminating against a qualified individual with a handicap. It also protects employees of the federal government from disability discrimination and gives them, like employees of federal contracts, rights to reasonable accommodations.

Finally, many states have laws prohibiting disability discrimination that also require employers to provide reasonable accommodations.

Defining Reasonable Accommodation

Under the ADA, the U.S. Equal Employment Opportunity Commission has issued regulations defining reasonable accommodation to mean modifications or adjustments:

  • to a job application process that enable a qualified applicant with a disability to be considered for the position the applicant desires;
  • to the work environment, or to the manner or circumstances under which the position held or desired is customarily performed, that enable an individual with a disability who is qualified to perform the essential functions of that position; or
  • that enable an employee with a disability to enjoy equal benefits and privileges of employment as are enjoyed by the employer’s other similarly situated employees without disabilities.

The regulations further explain that accommodations may include:

  • making existing facilities used by employees readily accessible to and usable by individuals with disabilities;
  • job restructuring;
  • part-time or modified work schedules;
  • reassignment to a vacant position;
  • acquisition or modifications of equipment or devices;
  • appropriate adjustment or modifications of examinations, training materials, or policies;
  • the provision of qualified readers or interpreters; and
  • other similar accommodations for individuals with disabilities.

According to the U.S. Supreme Court, a modification or adjustment is “reasonable” if it “seems reasonable on its face”. This means the accommodation appears to be “feasible” or “plausible”. It must be also effective in meeting the needs of the employee.

Undue Hardship

Even if an accommodation is “reasonable,” an employer does not have to provide it if it imposes an undue hardship on the business. Whether an accommodation would create an undue hardship must be determined case-by-case.

“Undue hardship” means a significant difficulty or expense in consideration of the:

  • nature and net cost of the accommodation needed, taking into consideration the availability of tax credits and deductions, and/or outside funding;
  • overall financial resources of the facility or facilities involved, the number of persons employed at the facility, and the effect on expenses and resources;
  • overall financial resources of the employer, the overall size of the business of the employer with respect to the number of its employees, and the number, type, and location of its facilities;
  • type of operation or operations of the employer, including the composition, structure, and functions of the workforce and the geographic separateness and administrative or fiscal relationship of the facility or facilities in question to the employer; and
  • impact of the accommodation upon the operation of the facility, including the impact on the ability of other employees to perform their duties and the impact on the facility’s ability to conduct business.

Similar factors and analysis of reasonable accommodations and undue hardship apply under the Rehabilitation Act and most state disability discrimination laws.

Evaluating Accommodations

In seeking an accommodation, the applicant or employee with a disability must let the employer know that they need an adjustment or change at work for a reason related to a medical condition. The person may use “plain English” and need not specifically mention any legal entitlement or use the phrase “reasonable accommodation.”

Employees do not have a right to every accommodation they seek. Even if the employee’s proposed accommodation is reasonable and does not impose an undue hardship, the employer may choose an alternative accommodation that meets the employee’s needs.

When the availability or reasonableness of accommodations is in question, employers must engage in an “interactive process” with the employee. The EEOC suggests that the employer should give primary consideration to the employee’s requested accommodation. However, the employer may provide the least expensive effective accommodation or the one that is the easiest to provide.

Limits on Reasonable Accommodations

It’s often difficult to determine how far to go in accommodating an employee. But employers can bear these limits in mind.

  1. Performance standards regarding quality or quantity need not be lowered as a reasonable accommodation.
  2. Jobs don’t have to be restructured in a way that eliminates essential functions.

Preparing to Accommodate Disabilities

Employers should have policies and procedures in place for receiving and processing disability accommodation requests. Managers and supervisors must understand when an employee has made a request for accommodation. Otherwise, they might unlawfully ignore a sufficient request. That can result in improper discipline or other undue adverse impact to the employee.

When management receives an accommodation request, it must not jump too quickly to conclusions about the feasibility of the request. Even expensive accommodations could be reasonable, and grants or other financial support may be available to defray the costs.

The United States Department of Labor’s Office of Disability Employment Policy provides relevant services through the Job Accommodation Network (JAN). JAN provides information regarding available workplace accommodations to individuals and employers of all sizes.

Once accommodation options are on the table, an experienced employment attorney can help management evaluate the risks of declining to accommodate.

Zero Tolerance Anti-Harassment Policies

Zero-Tolerance Anti-Harassment Policies

Every organization should have a written anti-harassment policy. These policies should prohibit harassment based on all legally protected characteristics. This usually include sex, race, age, disability, and religion, among others. I suggest that most employers should have “zero tolerance” for violations of these policies. But what does that mean?

[Related Webinar: Investigating Workplace Harassment Complaints Without Making It Worse]

What Is Zero Tolerance?

I have written and reviewed anti-harassment policies for over a decade. I have even argued over them in court. You may be surprised that I’ve probably spent more time defending companies for firing employees who violated these policies than I have spent defending employers against claims of harassment itself! It turns out that employees don’t always accept that they’ve harassed someone or, at least, they don’t accept the consequences.

Over the years, I’ve realized that many people don’t understand what the “zero-tolerance” provision of their anti-harassment policy means. They often think it means they must fire anyone who violates the policy. But that’s not what it should mean.

You can have zero tolerance without automatically removing every offender from the workplace. You just have to take harassment seriously and address every violation of the policy appropriately.

Whom Does the Policy Cover?

Zero tolerance means the policy covers everyone.

This includes everyone in the organization, regardless of title, responsibility, performance, etc., all the way up to the CEO and owners. It also includes third parties who interact with the organization: contractors, vendors, customers, clients, etc. No one is important enough to be immune.

No one should be harassing your employees. If they are, do something about it!

Zero Tolerance Responses

Good employers also demonstrate zero tolerance by taking meaningful action when they decide someone has harassed an employee. They don’t decline to act just because the harassment isn’t illegal. (Read more about What Makes Workplace Harassment Unlawful.)

The anti-harassment policy should identify who is responsible for enforcing it and to whom employees should report harassment. Once management knows of a harassment allegation, the company must investigate promptly. Then, based on the investigation, it will decide what steps to take next.

Sometimes the company will conclude that no harassment occurred. Even if that’s the case, it should consider whether anything else should be done. Was there a misunderstanding to address? Will it still be too toxic to have certain employees working together?

And when there is some finding of harassment, the range of potential consequences is broad. In minor cases, it may be enough for the individuals involved to be reminded of the anti-harassment policy, made aware of the concerns, and directed not to retaliate or repeat the unwelcome behavior. Other times, the employer should discipline the offender(s). This can range from a verbal or written warning up to termination of employment.

Employers must also consider whether to act beyond the people involved in specific instances of harassment. Is it time to conduct anti-harassment training across the organization, or at least in a particular department or segment of the company? Do they need to update the anti-harassment policy itself?

 

If you are responsible for responding to harassment complaints in your organization, check out my free webinar on Investigating Workplace Harassment Complaints Without Making It Worse: My Top 7 Tips for Performing This Unenviable Task That Everyone Wishes Wasn’t Necessary!