Balancing company revenues and employee compensation is critical to the success of any hospitality business. As profit margins continue to tighten, restaurant and bar owners may need to revisit their tipping practices. Tip pooling and tip sharing are common practices that can benefit employees (and hence their employers). The legal requirements around these tipping topics can depend on both state and federal law. In New York, the state requirements are more restrictive than federal regulations would otherwise allow.
Tip Pooling and Tip Sharing
New York applies the following concepts to requirements related to these tipping issues.
Tip Pooling is the practice by which the tip earnings of directly tipped employees are intermingled in a common pool and then redistributed among directly and indirectly tipped employees.
Tip Sharing refers to a type of tip pool structure in which directly tipped employees keep a certain percentage of their tips, then tip out other indirectly tipped employees with the remaining percentage.
Directly Tipped Employees receive tips from patrons directly without any intermediary between the customer and the employee. Examples of directly tipped employees include servers and bartenders.
Indirectly Tipped Employees support service and are eligible to receive tips from a tip pool, such as bussers, barbacks, and hosts.
Eligible Employees
Back-of-house employees, such as cooks, dishwashers, porters, and other employees, whose primary job function does not involve direct interaction with customers, must be paid at least minimum wage for all hours worked. These employees are ineligible to receive tips or gratuities, and thus, cannot be part of a tip pool.
Front-of-house employees, such as servers, bartenders, barbacks, and bussers, who interact with customers or support the interaction indirectly are also paid at least the minimum wage for all hours worked. But they typically also receive tips and gratuities, and, accordingly, can be part of a tip pool. Hospitality industry employers may apply a tip credit towards their minimum wage obligations to these tipped employees.
Whether an employee is eligible to participate in a tip pooling arrangement depends on their duties and tasks assigned, not their title. To be eligible, the employee must regularly engage in duties that involve providing or helping to provide personal services to customers as an essential element of their job. Accordingly, directly tipped employees in New York restaurants cannot share tips with back-of-house employees, regardless of whether the employer takes a tip credit.
If an employer requires or allows ineligible employees (such as managers and supervisors or back-of-house employees) to share in pooled tip money, it loses the right to apply a tip credit toward the minimum wage requirement and could have to repay the money, with additional fines, to the front-of-house tipped employees.
Tip Credits & New Federal Regulations
When relying on a tip credit, the employer pays a cash wage and supplements that wage with the gratuities earned to reach the minimum wage for all hours worked. However, if the employee’s tips are insufficient to cover the difference between the cash wage paid and the minimum wage, the employer must pay the difference. New York City has a $12.50/hour cash wage with a $2.50/hour tip credit, while the remainder of the state currently has an $11.00/hour cash wage with a $2.20/hour tip credit for service employees.
As of March 1, 2021, new federal regulations under the FLSA permit customer-facing employees (front of house) to share their tips with non-facing employees (back of house) if: (1) the employer does not take a tip credit; and (2) no supervisory or managerial employees participate in the arrangement. These new federal regulations acknowledge that both front and back-of-house employees contribute to the guest experience. However, New York has not followed this expansion of tip pools. Thus, New York employers still must limit their tip pools to employees who regularly provide service to customers.
Review Your Tip Pooling Practices
If you haven’t done so lately, now would be a good time to review tipping procedures carefully. Violations of New York’s tip pooling or tip sharing requirements could be costly, both in terms of employee morale and potential financial penalties arising from wage payment claims.
Find out more about Horton Law’s representation of employers in the hospitality industry.