The retail exchange of goods and services is among the most prevalent aspects of the economy and one in which virtually everyone participates. Historically, these transactions have taken place in person, though that reality is fading in many sectors. Nonetheless, the retail workforce remains vital while employers in this industry face increasing regulation and business pressures.

In an industry often characterized by workforce turnover, irregular hours, and extreme seasonality, the human resources compliance challenges are everpresent. The COVID-19 pandemic has exacerbated matters by introducing initially closures and high unemployment followed by an apparent labor shortage. Retailers must not only keep pace with new government mandates, but also meet both customer and employee demands.

Scott Horton has represented jewelers, restauranteurs, concessionaires, and on-site service providers, among other business types in the retail industry.

Common Issues

• Wage and Hour Compliance
• Unemployment Claims
• Union Organizing
• Workplace Policies
• Sexual Harassment Claims
• Termination

Representative Matters

• Conducted sexual harassment training seminars for retail store employees
• Advised retail stores through COVID-19 closures and reopening